For trainers and assessors
How to use CAQA Guardian Emergency Services with your students, what is included, and the mapping to the Public Safety.
One simulated business, ready for assessment
A complete fictional employer
Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.
14 controlled documents
Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.
5 working systems
Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.
Inbox, notices and calendar
Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.
8 assessment scenarios
Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.
Mapping to current units
Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.
A typical delivery pattern
- Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
- Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
- Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
- Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
- Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
- Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Scenarios mapped to current units
Codes and titles were taken from training.gov.au on 10 September 2026 (Public Safety, release 6.0, developed by Public Skills Australia). Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.
| Scenario | Level | Units of competency | Qualifications |
|---|---|---|---|
| Complete the start of shift appliance and breathing apparatus check Fire and Rescue Operations | Entry | PUAEQU001 Prepare, maintain and test response equipmentPUAWHS001 Follow defined work, health and safety policies and proceduresPUATEA001 Work in a teamPUAOPE013 Operate communications systems and equipment | PUA20719 Certificate II in Public Safety (Firefighting Operations)PUA20622 Certificate II in Public Safety (Firefighting and Emergency Operations) |
| Take emergency calls and dispatch resources on a supervised shift Emergency Communications Centre | Entry | PUAECO002 Process emergency incident calls and enquiriesPUAECO004 Operate computer aided dispatch systemPUAECO005 Dispatch resources from within an emergency communications centrePUAECO003 Operate and control radio networksPUACOM001 Communicate in the workplace | PUA30822 Certificate III in Public Safety (Emergency Communications Centre Operations)PUA40119 Certificate IV in Public Safety (Emergency Communications Centre Operations) |
| Lead a storm damage crew on roof and tree jobs State Emergency Service Operations | Intermediate | PUASES008 Undertake storm and water damage operationsPUASES013 Undertake storm and water damage operations performed at heightsPUAWHS002 Maintain safety at an incident scenePUAOPE014 Navigate to an incidentPUATEA001 Work in a team | PUA30519 Certificate III in Public Safety (SES Operations)PUA40219 Certificate IV in Public Safety (SES Leadership) |
| Work a hazardous materials incident as a crew member Fire and Rescue Operations | Intermediate | PUAFIR306 Identify, detect and monitor hazardous materials at an incidentPUAFIR308 Employ personal protection at a hazardous materials incidentPUAFIR207 Operate breathing apparatus open circuitPUAWHS002 Maintain safety at an incident scene | PUA30622 Certificate III in Public Safety (Firefighting and Emergency Operations)PUA30719 Certificate III in Public Safety (Firefighting Operations) |
| Conduct a fire safety inspection and a critical follow-up Community Safety and Prevention | Intermediate | PUAFIR301 Undertake community safety activitiesPUAOPE011 Inspect property and facilitiesPUACOM014 Contribute to community safetyPUAFIR206 Check installed fire safety systemsPUACOM002 Provide services to clients | PUA31422 Certificate III in Public Safety (Community Safety)PUA41120 Certificate IV in Public Safety (Community Safety) |
| Lead a crew and control a Level 1 structure fire Fire and Rescue Operations | Advanced | PUAOPE012 Control a Level 1 incidentPUAOPE020 Lead a crewPUAOPE015 Conduct briefings and debriefingsPUAWHS002 Maintain safety at an incident scenePUATEA003 Lead, manage and develop teams | PUA40319 Certificate IV in Public Safety (Firefighting Supervision)PUA41019 Certificate IV in Public Safety (Leadership) |
| Conduct a grassfire emergency risk assessment for the western plains Emergency Management, Planning and Recovery | Advanced | PUAEMR001 Establish context for emergency risk assessmentPUAEMR002 Assess emergency riskPUAEMR003 Develop treatment options for emergency riskPUAEMR007 Develop emergency management plansPUAEMR020 Coordinate emergency planning | PUA50120 Diploma of Public Safety (Emergency Management)PUA60120 Advanced Diploma of Public Safety (Emergency Management) |
| Design and manage the regional evacuation and relief centre exercise Emergency Management, Planning and Recovery | Advanced | PUAEMR032 Design emergency management exercisesPUAEMR036 Manage and evaluate emergency management exercisesPUAOPE028 Conduct and manage community evacuationPUAOPE030 Establish and manage emergency evacuation centrePUAOPE015 Conduct briefings and debriefings | PUA50120 Diploma of Public Safety (Emergency Management)PUA60120 Advanced Diploma of Public Safety (Emergency Management) |
All 34 current qualifications in PUA
The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.
| Code | Title | Level | Status here |
|---|---|---|---|
| PUA20119 | Certificate II in Public Safety (Aquatic Rescue) | Certificate II | Adaptable |
| PUA20219 | Certificate II in Public Safety (SES) | Certificate II | Adaptable |
| PUA20622 | Certificate II in Public Safety (Firefighting and Emergency Operations) | Certificate II | Adaptable |
| PUA20719 | Certificate II in Public Safety (Firefighting Operations) | Certificate II | Featured here |
| PUA30322 | Certificate III in Public Safety (Aquatic Search and Rescue) | Certificate III | Adaptable |
| PUA30420 | Certificate III in Public Safety (SES Rescue) | Certificate III | Adaptable |
| PUA30519 | Certificate III in Public Safety (SES Operations) | Certificate III | Featured here |
| PUA30622 | Certificate III in Public Safety (Firefighting and Emergency Operations) | Certificate III | Featured here |
| PUA30719 | Certificate III in Public Safety (Firefighting Operations) | Certificate III | Featured here |
| PUA30822 | Certificate III in Public Safety (Emergency Communications Centre Operations) | Certificate III | Featured here |
| PUA30922 | Certificate III in Public Safety (Biosecurity Emergency Response Operations) | Certificate III | Adaptable |
| PUA31422 | Certificate III in Public Safety (Community Safety) | Certificate III | Featured here |
| PUA40119 | Certificate IV in Public Safety (Emergency Communications Centre Operations) | Certificate IV | Adaptable |
| PUA40219 | Certificate IV in Public Safety (SES Leadership) | Certificate IV | Featured here |
| PUA40219 | Certificate IV in Public Safety (SES Leadership) | Certificate IV | Featured here |
| PUA40319 | Certificate IV in Public Safety (Firefighting Supervision) | Certificate IV | Featured here |
| PUA40422 | Certificate IV in Public Safety (Biosecurity Emergency Response Leadership) | Certificate IV | Adaptable |
| PUA41019 | Certificate IV in Public Safety (Leadership) | Certificate IV | Adaptable |
| PUA41120 | Certificate IV in Public Safety (Community Safety) | Certificate IV | Featured here |
| PUA42619 | Certificate IV in Public Safety (Aquatic Search and Rescue Management) | Certificate IV | Adaptable |
| PUA50120 | Diploma of Public Safety (Emergency Management) | Diploma | Featured here |
| PUA50419 | Diploma of Public Safety (SES Operations Management) | Diploma | Adaptable |
| PUA50519 | Diploma of Public Safety (Firefighting Management) | Diploma | Adaptable |
| PUA50622 | Diploma of Public Safety (Biosecurity Emergency Response Management) | Diploma | Adaptable |
| PUA50622 | Diploma of Public Safety (Biosecurity Emergency Response Management) | Diploma | Adaptable |
| PUA50722 | Diploma of Public Safety (Recovery Management) | Diploma | Adaptable |
| PUA50919 | Diploma of Public Safety (Search and Rescue - Coordination) | Diploma | Adaptable |
| PUA51019 | Diploma of Public Safety (Community Safety) | Diploma | Adaptable |
| PUA60120 | Advanced Diploma of Public Safety (Emergency Management) | Advanced Diploma | Featured here |
| PUA60219 | Advanced Diploma of Public Safety (Search and Rescue Management) | Advanced Diploma | Adaptable |
| PUA60519 | Advanced Diploma of Public Safety (Firefighting Management) | Advanced Diploma | Adaptable |
| PUA60719 | Advanced Diploma of Public Safety (Community Safety) | Advanced Diploma | Adaptable |
| PUA60922 | Advanced Diploma of Public Safety (Fire Investigation) | Advanced Diploma | Adaptable |
| PUA80119 | Graduate Diploma of Crisis Leadership | Graduate Diploma | Adaptable |
Delivery and LMS compatibility
Hosted web application
Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.
LMS ready
Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.
Privacy by design
Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.
Accessibility and motion
Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.
Licensing and usage
RTO licence
Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.
Intellectual property
All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.
Branding and customisation
Branding
A private copy with the RTO's own business name, colours and logo can be produced on its own address.
Content
Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.
Integration
Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.
Questions trainers ask
How do trainers use Guardian Emergency Services with a class?
Choose a scenario that matches the units you are assessing, direct students to the inbox message that introduces it, and let them work as a Guardian member using the policies, procedures, forms and record systems. Practical elements such as appliance checks, breathing apparatus and simulations run in your own facility, and the site supplies the records, briefings and planning documents around them.
How do students sign in?
Students sign in with the class code and their own name. Each student receives a private copy of the five record systems, so the log entries, register records and reports they create are theirs alone and do not change what other students see.
How are records kept and exported?
Every entry a student makes is stored against their sign-in and can be exported by the trainer as a PDF or spreadsheet for the assessment file. Seed records are shared and read only, so the systems always look like a working organisation.
Can I reset a student's systems?
Yes. From the trainer dashboard select the student and choose Reset systems to remove their entries and restore the seed records. Submitted deliverables are kept unless you also clear submissions.
Can the organisation be adapted to our agency's procedures?
Trainers can add their own documents, inbox messages and scenarios, and can hide seed content that conflicts with the procedures of the agency your students belong to. The organisation name, people and core documents stay consistent so the site continues to read as one workplace.
Which qualifications does this workplace support?
Guardian supports the firefighting, SES, emergency communications, community safety and emergency management qualifications from Certificate II to Advanced Diploma. Each scenario lists the units it is mapped to, copied from training.gov.au, and the level tag shows whether it suits entry, intermediate or advanced students.
Talk to CAQA
Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.